Enterprise Service Director
Jo Dooley was appointed to lead the Enterprise Services business in Australia in May 2019.
In this role she is responsible for all of Microsoft’s service and support offerings across Australia and how we leverage those to empower our customers and partners to enable their digital transformation and help them to achieve more with their customers. In July 2020 Jo was awarded a Microsoft Founders award, recognising the top 25 employees globally for her outstanding results and client centricity.
Prior to Microsoft, Jo was the Director of Client Services at SEEK, where she was charged to lead the 200+ client services team to solve hirers’ problems across the human capital marketplace. Jo managed the ANZ P&L and was responsible for over $400m revenue per annum, and led business development, account management, customer service, client training and operations.
Prior to SEEK, Jo spent 16 years with IBM where she held leadership roles across strategy, sales, client relationship teams, operations and marketing, across Australia, New Zealand and Asia Pacific. Jo was part of the IBM Australia board, reporting to the CEO and was also a member of the IBM diversity council.
Jo holds a Bachelor of Applied Science from Western Sydney University and recently completed the Executive Development Programme at The Wharton School at the University of Pennsylvania. Jo is also a director on the Victorian Board of the Starlight Children’s Foundation. She lives in Sydney with her husband and four children.
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